Leadership

High performer is becoming arrogant

Advanced · 25 minutes

Situation brief

Your strongest performer delivers excellent numbers but interrupts peers, rejects input and has been described as intimidating. Their contribution remains important.

Your role

Department manager accountable for team culture and results

Counterparty

Top performer whose dismissive behaviour is affecting colleagues

Objective

Address the behavioural impact directly while retaining engagement and setting clear expectations.

Constraints

Feedback must be evidence based and must not minimise impact because of strong results.

Evaluation criteria

Emotional intelligence Clarity of communication Accountability Coaching mindset Psychological safety Decision orientation

Before you begin

Purpose

Practise the judgement, wording and next-step discipline required in a realistic business conversation.

Psychological safety

This is a practice environment. Respond naturally rather than trying to write a perfect textbook answer.

How to respond

Write what you would actually say in the meeting. Specific examples, questions and commitments score better than theory.

Debrief

After the roleplay, you will complete a short reflection and receive a score, transcript, feedback and action plan.