Leadership

Team member repeatedly misses deadlines

Intermediate · 20 minutes

Situation brief

Late work is now affecting other team members and a client milestone. Earlier informal reminders have not corrected the pattern.

Your role

Team leader responsible for reliable project delivery

Counterparty

Team member who has missed three agreed deadlines

Objective

Understand contributing factors, reset accountability and create a monitored improvement path.

Constraints

You need improvement quickly while listening for legitimate workload or support concerns.

Evaluation criteria

Emotional intelligence Clarity of communication Accountability Coaching mindset Psychological safety Decision orientation

Before you begin

Purpose

Practise the judgement, wording and next-step discipline required in a realistic business conversation.

Psychological safety

This is a practice environment. Respond naturally rather than trying to write a perfect textbook answer.

How to respond

Write what you would actually say in the meeting. Specific examples, questions and commitments score better than theory.

Debrief

After the roleplay, you will complete a short reflection and receive a score, transcript, feedback and action plan.