Negotiation

Internal stakeholder wants unrealistic turnaround time

Intermediate · 20 minutes

Situation brief

A senior colleague requests a substantial piece of work within 48 hours to support an executive meeting. The requested output normally takes one week.

Your role

Functional manager owning quality and team capacity

Counterparty

Senior internal stakeholder requesting urgent delivery

Objective

Align around the real need, set a feasible boundary and agree an option that protects the outcome.

Constraints

You must maintain the relationship and cannot commit the team to unsafe quality or excessive workload.

Evaluation criteria

Preparation Interest exploration Anchoring and framing Trade-off thinking Assertiveness Win-win orientation

Before you begin

Purpose

Practise the judgement, wording and next-step discipline required in a realistic business conversation.

Psychological safety

This is a practice environment. Respond naturally rather than trying to write a perfect textbook answer.

How to respond

Write what you would actually say in the meeting. Specific examples, questions and commitments score better than theory.

Debrief

After the roleplay, you will complete a short reflection and receive a score, transcript, feedback and action plan.